Privacy Policy

Last Updated: June 2026

Welcome to Ladder India ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Date of Birth
• Gender
• Profile Photograph
• Educational Qualifications
• Employment History
• Resume/CV and Supporting Documents
• Government-issued Identification (where required)
• Bank Details (for payroll and staffing purposes)
• Emergency Contact Information

Device Information

We may automatically collect:

• Device Model
• Operating System Version
• IP Address
• Device Identifiers
• Mobile Network Information
• App Usage Data
• Crash Reports and Diagnostics

Location Information

With your permission, we may collect location information to facilitate attendance management, workforce deployment, verification processes, and location-based services.

2. How We Use Your Information

We use the information collected to:

• Create and manage user accounts.
• Process job applications and recruitment activities.
• Manage staffing and workforce operations.
• Verify candidate and employee information.
• Facilitate payroll and payment processing.
• Provide customer support.
• Send important notifications and service updates.
• Improve application performance and user experience.
• Detect and prevent fraud, misuse, and security threats.
• Comply with legal and regulatory obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared with:

• Clients and Employers: To facilitate recruitment, staffing, workforce management, and employment opportunities.
• Service Providers: Cloud hosting providers, payment processors, communication services, analytics providers, and verification partners.
• Legal Authorities: Where disclosure is required by law, court order, or government regulation.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no electronic transmission or storage method is completely secure.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide our services.
• Meet contractual obligations.
• Comply with legal requirements.
• Resolve disputes.
• Enforce agreements.

When information is no longer required, it will be securely deleted or anonymized.

6. Your Rights

You may have the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Withdraw consent where applicable.
• Restrict or object to processing.
• Request a copy of your stored information.

7. App Permissions

Camera

Used for profile photos, attendance verification, identity verification, and document uploads.

Storage / Photos

Used to upload resumes, certificates, identity documents, and other files.

Location

Used for attendance tracking, workforce deployment, and location-based services.

Notifications

Used to send job alerts, application updates, attendance reminders, and important service announcements.

Phone

Used for account verification and support communication.

8. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

9. Third-Party Services

Our application may integrate with third-party services including:

• Google Services
• Firebase
• Payment Gateways
• Analytics Providers
• Communication Platforms

These services have their own privacy policies governing their collection and use of information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any modifications will be posted within the application and on our website. Your continued use of the services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us